Frequently Asked Questions

ConsultScribe is an AI-powered tool that lets you record or upload consultations or meetings, transcribe them accurately, and instantly format the transcript into custom reports using your own templates. It’s built for professionals who want fast, clean notes without unnecessary complexity or high costs.

We focus on the core workflow: fast transcription + unlimited custom templates and reports. Many competitors lock full features behind $70+ monthly subscriptions or add bloat you don’t need. ConsultScribe starts at $10.50/month — simple, affordable, and Australian-based.

Each transcription (audio → text) or report generation (text → formatted report) counts as one operation.

Example: Transcribing one consultation (1 operation) + generating a report from it (1 operation) = 2 operations total.

Operations reset each month.

We use Faster-Whisper for very high accuracy on English (including Australian accents). Uncertain words are automatically flagged in red in the report so you can review and correct them quickly. Most users find it sufficient for professional notes with minimal editing.

Yes — unlimited on every plan. Use our built-in AI chatbot to help design or refine templates. Add {instructions} for the AI and [placeholders] for dynamic content. You can even upload .docx files to convert existing templates.

Your audio is processed securely on encrypted Runpod servers and is not stored long-term unless you choose to save reports. We do not use your data to train any models. Everything is designed with privacy in mind — you can delete your data anytime from your profile.

You get 30 free operations (transcriptions + report generations) — no credit card required. Use the full features during the trial. No automatic charges — you choose when (and if) to upgrade.

Yes. Create teams, invite members, share templates across the team, and track usage separately per team. Switching between personal and team mode is seamless in the dashboard.

The current maximum file size is 50mb. This normally equates to around 55-60 minutes of recording time. We plan on increasing this limit in the near future.

Yes — every generated report opens in an editable editor. You can review, tweak wording, add notes, or adjust formatting before exporting.

In your profile settings, upload your letterhead image. It will automatically appear on exported PDFs (top of page) for a professional, branded look.

No — while we started with physio, massage, and GP use cases, it works great for any spoken consultation or meeting: business coaching, legal notes, sales calls, interviews, etc. Templates make it flexible for any industry.

You'll see a friendly notification in the dashboard. You can upgrade instantly to a higher tier or wait until the next month when your limit resets. No surprise charges — you stay in control.